Hire medical transcription experts for top quality medical transcription services in quick time. Email us now for more details.
We at GlobalMedData Transcription services, provide excellent medical transcription services with rapid TAT. Out services are as per International Standards and follow medical transcription guidelines.
About GlobalMedData Transcription Services:
GlobalMedData Transcription Services is a well known medical transcription company and has been providing excellent services over the years with maximum client satisfaction. Our clients are mostly hospitals, clinics and physician offices. Our headquarters are based in Redwood City, California with European subsidiary in the United Kingdom.
About Our Medical Transcription Experts:
Our medical transcription experts are well experienced and have thorough knowledge about medical transcription codes and standards. They possess successful record of submitting accurate medical transcripts as per voice files sent by doctors or other medical professionals.
About Our Medical Transcription Services:
Our entirely web-based infrastructure attached with the worldwide hold up from our staff in the US, UK, India and Philippines, has allowed our medical transcription services to be enormously efficient and flexible.
Some of the advantages of our precise medical transcription services are as follow:
• Immediate ROI
• Improvements to Revenue and Productivity
• Reduction of Overhead
• Customization to Your Requirements
• Flexibility
• Fast Turnaround
So don’t wait much. Just contact us at: http://www.globalmeddata.net/new/Contact.asp or reach us at: info@globalmeddata.com to hire our medical transcription experts.
Thursday, October 28, 2010
Wednesday, October 27, 2010
Why Medical Transcription? What Medical Transcription Is About
In today's rapidly growing Healthcare Industry, medical transcription is becoming more and more used option by healthcare professionals. Whether you are running a medical firm or an individual medical practitioner, it has become essential to use medical transcription in order to save your precious time.
What is medical transcription?
One of the most common questions if you are a beginner in this industry is - what is medical transcription. It is associated with healthcare business and in which it deals with the process of transcription or in other words, converting pre-recorded voice files as dictated by healthcare professionals into a document form.
Documents prepared by transcription covers certain information like patient evaluation, workup, healing actions, medical course, analysis and more. These all details are as per doctor's dictation or say as per doctor's words.
Why medical transcription?
Now when we are aware about it, let's see why it is required? It is required due to need of documentation regarding medication processes for medical insurance. One more reason is that nowadays, medical professionals are becoming busier and busier. They don't get much time for such documentation due to their practices.
In such cases, transcription plays an important role. Doctor just speaks into a tape-recorder and then sends these voice files to an MT. That provider converts it into a document format and returns to that doctor.
What is the process about?
There are three steps of it.
1) Dictation
2) Transcription
3) Result
For dictation, doctors use their DVR to capture their voice audio. Then simply they attach that DVR to a computer where your audio-file will be automatically uploaded and sent to an MT expert. Then expert transcriptionist listens to the voice audio files and prepares the associated text documents with quality & accuracy. After that, the resultant documents are dispatched to that particular doctor.
For more information about medical transcription, please contact us at: https://www.globalmeddata.net
Read more...
What is medical transcription?
One of the most common questions if you are a beginner in this industry is - what is medical transcription. It is associated with healthcare business and in which it deals with the process of transcription or in other words, converting pre-recorded voice files as dictated by healthcare professionals into a document form.
Documents prepared by transcription covers certain information like patient evaluation, workup, healing actions, medical course, analysis and more. These all details are as per doctor's dictation or say as per doctor's words.
Why medical transcription?
Now when we are aware about it, let's see why it is required? It is required due to need of documentation regarding medication processes for medical insurance. One more reason is that nowadays, medical professionals are becoming busier and busier. They don't get much time for such documentation due to their practices.
In such cases, transcription plays an important role. Doctor just speaks into a tape-recorder and then sends these voice files to an MT. That provider converts it into a document format and returns to that doctor.
What is the process about?
There are three steps of it.
1) Dictation
2) Transcription
3) Result
For dictation, doctors use their DVR to capture their voice audio. Then simply they attach that DVR to a computer where your audio-file will be automatically uploaded and sent to an MT expert. Then expert transcriptionist listens to the voice audio files and prepares the associated text documents with quality & accuracy. After that, the resultant documents are dispatched to that particular doctor.
For more information about medical transcription, please contact us at: https://www.globalmeddata.net
Read more...
Wednesday, October 20, 2010
HIPAA Rights
The HIPAA or Health Insurance Portability and Accountability Act was passed by congress in 1996 in order to provide HIPAA rights or protection for employees when they change jobs or are involuntarily terminated from their job. The Health Insurance Portability Accountability Act was also designed to prevent health care fraud and to insure that the Department Health and Human Services establish rules that enhance health care system efficiency.
There are many facets to HIPAA and several moving parts to establishing HIPAA requirements. The most common Hippa rights subject matter is contained within Title One and Title Two of the HIPAA act.
Title One: Title one of HIPAA was enacted for the standardization of group health plans as well as certain individual health policies. Title one places regulations on restrictions that group plans can place on benefits for pre-existing conditions. The country would be a beautiful place if no one ever got sick. Unfortunately, we know that sickness is inevitable.
Group insurers are allowed to place 12-18 month "exclusions" of coverage on certain pre-existing conditions. Simply put a group insurer may offer group coverage for an individual. However, the insurer may delay coverage for a condition that existed prior to plan enrollment.
Title one of the Health Insurance Portability act protects the insurance seeker in that it does not allow insurers to place exclusions on pre-existing conditions if the insurance seeker had creditable coverage for a period prior to enrollment in the new plan. If there is an exclusion period, HIPAA decreases exclusion periods by the length of time that an insurance seeker had creditable coverage. For the sake of clarity of medical insurance portability an example is provided below:
John has recently been laid off from a job he has had for three years. John has had health insurance coverage through his employer's group health plan for the entire three-year period. John has been treated for a medical condition just 3 weeks prior to being terminated.
HIPAA requirements insure that if John is hired to a new job and subsequently applying for health coverage under a new group health plan, the insurer may not place an exclusion period of 12 months on John's pre-existing condition because he has had creditable group health plan coverage for at least a 12 month period prior to new plan enrollment.
Title Two: Title Two of HIPAA protects HIPAA rights by assigning penalties associated with offenses related to health care. HIPAA rights are further protected under Title Two with the creation of programs that target controlling fraud within the health care system. HIPAA requirements include rules to be drafted to increase the overall effectiveness of the health care system by creating criteria for the distribution of health care information.
The Department of Health and Human Services defines the entities that must comply with HIPAA requirements. Entities include health care providers, health plans and health care billing services that transmit medical information and health records.
The Department of Health and Human Services has disseminated five rules that are incorporated in Title Two of HIPAA. Privacy Rule, Transactions and Code Sets Rule, Security Rule, the Unique Rule and the Enforcement Rule. For more information regarding specific HIPAA rules see HIPAA rules at the Texas Low Cost Health Insurance web site.
Read more..
There are many facets to HIPAA and several moving parts to establishing HIPAA requirements. The most common Hippa rights subject matter is contained within Title One and Title Two of the HIPAA act.
Title One: Title one of HIPAA was enacted for the standardization of group health plans as well as certain individual health policies. Title one places regulations on restrictions that group plans can place on benefits for pre-existing conditions. The country would be a beautiful place if no one ever got sick. Unfortunately, we know that sickness is inevitable.
Group insurers are allowed to place 12-18 month "exclusions" of coverage on certain pre-existing conditions. Simply put a group insurer may offer group coverage for an individual. However, the insurer may delay coverage for a condition that existed prior to plan enrollment.
Title one of the Health Insurance Portability act protects the insurance seeker in that it does not allow insurers to place exclusions on pre-existing conditions if the insurance seeker had creditable coverage for a period prior to enrollment in the new plan. If there is an exclusion period, HIPAA decreases exclusion periods by the length of time that an insurance seeker had creditable coverage. For the sake of clarity of medical insurance portability an example is provided below:
John has recently been laid off from a job he has had for three years. John has had health insurance coverage through his employer's group health plan for the entire three-year period. John has been treated for a medical condition just 3 weeks prior to being terminated.
HIPAA requirements insure that if John is hired to a new job and subsequently applying for health coverage under a new group health plan, the insurer may not place an exclusion period of 12 months on John's pre-existing condition because he has had creditable group health plan coverage for at least a 12 month period prior to new plan enrollment.
Title Two: Title Two of HIPAA protects HIPAA rights by assigning penalties associated with offenses related to health care. HIPAA rights are further protected under Title Two with the creation of programs that target controlling fraud within the health care system. HIPAA requirements include rules to be drafted to increase the overall effectiveness of the health care system by creating criteria for the distribution of health care information.
The Department of Health and Human Services defines the entities that must comply with HIPAA requirements. Entities include health care providers, health plans and health care billing services that transmit medical information and health records.
The Department of Health and Human Services has disseminated five rules that are incorporated in Title Two of HIPAA. Privacy Rule, Transactions and Code Sets Rule, Security Rule, the Unique Rule and the Enforcement Rule. For more information regarding specific HIPAA rules see HIPAA rules at the Texas Low Cost Health Insurance web site.
Read more..
Friday, October 8, 2010
Medical Transcription? Outsourcing May Lower Costs and Improve Quality
Want to organize physicians' handwritten notes and prescriptions into electronic documents without spending a fortune? An outsourced medical transcription service is the perfect solution for you.
All medical institutions require computerization of medical notes for clean and compact record-keeping, insurance claims processing, quick reference, conferencing and various other reasons. Hospitals and clinics have long been hiring full time transcriptionists to do the same. But this is an expensive option and not the ideal solution if you have varying volume of transcription needs.
Alternatively, you can give transcription duties to other clerical staff or use voice recognition software. But these solutions can be quite inaccurate, putting the health of your patients at stake. Your clerical staff may not be well trained for medical transcription and accuracy of voice recognition usually is too low to be useful. A medical transcription service gives you the best combination of expense, quality and accuracy.
How does a medical transcription service work?
* Physicians dictate their notes into a recording device, usually a toll-free phone line or handheld digital recorder. Most medical transcription services support both these methods. Some services also accept recorded cassettes. Mp3 is the preferred sound format when using digital recorders, though other formats can also be used.
* The recorded information is then sent to the medical transcription service provider. Information security during transfer is critical. Your patients' personal information must not be leaked out at any cost. Digital recordings are submitted via the Internet. This can be done using a secure web site and file transfer protocol (FTP) using custom software from the provider, or even through encrypted email. In case of a toll-free line, the information is directly recorded on the providers' servers.
* The recorded notes are then transcribed and returned to the hospital or clinic. Information is usually returned as word files, though other formats like pdf can also be specified. Delivery methods include secure web sites, FTP, custom software, encrypted email and in some cases fax.
More comprehensive medical transcription services are also available. They offer an online system that stores both the audio files and transcripts, organizes them by date, doctor, or patient, and keeps track of progress as they are being transcribed. These services are more expensive but offer substantial management benefits.
Important Considerations
Accuracy: The returned work must have accuracy close to 100 per cent. Select a medical transcription service that employs experienced and skilled medical transcriptionists and quality assurance professionals who review the transcriptions before delivering them to you. Your doctors should review and evaluate each transcript on delivery to prevent any damage to your patients' health and well-being.
Turnaround Time: It refers to the maximum time within which medical transcripts will be delivered to you after submitting the audio recordings. Most medical transcription services offer a turnaround time of 24 to 48 hours. Most also include a STAT service that allows you to specify a turnaround time of one-, two- or four-hours at an additional cost. Different types of notes can have different turnaround times.
Security: Medical transcription services are subject to HIPAA rules about patient confidentiality. The industry standard for internet security is 128-bit SSL security. Physical security at the provider location is also important. Careful employee screening and tracking is essential. Audit trails can assist in tracking employees. An audit trail keeps track of each individual who accesses a given set of notes and the modifications they make.
Sound Quality: Good quality of sound recording is essential for performance. Digital handheld recorders provide better sound, though they carry an additional hardware cost. Some medical transcription services charge lower prices if you provide them with better quality recordings.
Location of Service: Many medical transcription services use both domestic and international transcriptionists. There is generally no difference in quality and accuracy between the domestic and outsourced services. Having transcription teams all around the world enables the service providers to meet deadlines. You will most like pay more for service if you insist on using medical transcriptionists located in a developed country like the US.
How much will you have to pay?
You are charged per line of text. The industry standard is 65 characters in a single line including spaces. Some service providers however, include lesser number of characters in a single line. Price usually ranges from $.05 to $.20 per line. Before you hire a vendor, compare price quote from multiple medical transcription services at a B2B Marketplace. Also ask your friends and other doctors for recommendations.
Most medical transcription service providers offer free trial runs. Carefully assess the providers' ability to meet deadlines, the accuracy of transcripts, and ease of interaction with their customer service representatives during the trial run. Many providers assign a dedicated team of transcriptionists for long term contracts and also offer lower prices. Carefully evaluate your requirements, the providers and the available services before making a decision.
Read more...
All medical institutions require computerization of medical notes for clean and compact record-keeping, insurance claims processing, quick reference, conferencing and various other reasons. Hospitals and clinics have long been hiring full time transcriptionists to do the same. But this is an expensive option and not the ideal solution if you have varying volume of transcription needs.
Alternatively, you can give transcription duties to other clerical staff or use voice recognition software. But these solutions can be quite inaccurate, putting the health of your patients at stake. Your clerical staff may not be well trained for medical transcription and accuracy of voice recognition usually is too low to be useful. A medical transcription service gives you the best combination of expense, quality and accuracy.
How does a medical transcription service work?
* Physicians dictate their notes into a recording device, usually a toll-free phone line or handheld digital recorder. Most medical transcription services support both these methods. Some services also accept recorded cassettes. Mp3 is the preferred sound format when using digital recorders, though other formats can also be used.
* The recorded information is then sent to the medical transcription service provider. Information security during transfer is critical. Your patients' personal information must not be leaked out at any cost. Digital recordings are submitted via the Internet. This can be done using a secure web site and file transfer protocol (FTP) using custom software from the provider, or even through encrypted email. In case of a toll-free line, the information is directly recorded on the providers' servers.
* The recorded notes are then transcribed and returned to the hospital or clinic. Information is usually returned as word files, though other formats like pdf can also be specified. Delivery methods include secure web sites, FTP, custom software, encrypted email and in some cases fax.
More comprehensive medical transcription services are also available. They offer an online system that stores both the audio files and transcripts, organizes them by date, doctor, or patient, and keeps track of progress as they are being transcribed. These services are more expensive but offer substantial management benefits.
Important Considerations
Accuracy: The returned work must have accuracy close to 100 per cent. Select a medical transcription service that employs experienced and skilled medical transcriptionists and quality assurance professionals who review the transcriptions before delivering them to you. Your doctors should review and evaluate each transcript on delivery to prevent any damage to your patients' health and well-being.
Turnaround Time: It refers to the maximum time within which medical transcripts will be delivered to you after submitting the audio recordings. Most medical transcription services offer a turnaround time of 24 to 48 hours. Most also include a STAT service that allows you to specify a turnaround time of one-, two- or four-hours at an additional cost. Different types of notes can have different turnaround times.
Security: Medical transcription services are subject to HIPAA rules about patient confidentiality. The industry standard for internet security is 128-bit SSL security. Physical security at the provider location is also important. Careful employee screening and tracking is essential. Audit trails can assist in tracking employees. An audit trail keeps track of each individual who accesses a given set of notes and the modifications they make.
Sound Quality: Good quality of sound recording is essential for performance. Digital handheld recorders provide better sound, though they carry an additional hardware cost. Some medical transcription services charge lower prices if you provide them with better quality recordings.
Location of Service: Many medical transcription services use both domestic and international transcriptionists. There is generally no difference in quality and accuracy between the domestic and outsourced services. Having transcription teams all around the world enables the service providers to meet deadlines. You will most like pay more for service if you insist on using medical transcriptionists located in a developed country like the US.
How much will you have to pay?
You are charged per line of text. The industry standard is 65 characters in a single line including spaces. Some service providers however, include lesser number of characters in a single line. Price usually ranges from $.05 to $.20 per line. Before you hire a vendor, compare price quote from multiple medical transcription services at a B2B Marketplace. Also ask your friends and other doctors for recommendations.
Most medical transcription service providers offer free trial runs. Carefully assess the providers' ability to meet deadlines, the accuracy of transcripts, and ease of interaction with their customer service representatives during the trial run. Many providers assign a dedicated team of transcriptionists for long term contracts and also offer lower prices. Carefully evaluate your requirements, the providers and the available services before making a decision.
Read more...
Wednesday, September 29, 2010
Medical Transcription And the Accuracy of Medical Documents
The technique of medical writing is different from other writing like as seen in literature or essay/article writing for publications. How is it different? These are some of the typical features seen in medical writing:
* Has lots of abbreviations
* Have brief forms
* Shortcut language /word coinage
Medical transcriptionists do not have to bring out a polished document, or rewrite it several times like it is done by the other writers, especially when they have to work at a fast pace and still cannot afford to make any mistake on the job. It is not expected of them to do any creative form of writing at all, but a high level of accuracy in transcription is almost mandatory. It is also essential that a medical transcriptionist should produce a clean and accurate transcription of the source document /dictation.
Adherence to prescribed or suggested stylistic guidelines as prescribed by any specific agency is very important. These are usually the vendor specific instructions with regards to editing, punctuation, or the grammar. However in the absence of any specific guide lines, transcriptionists may follow the general medical transcription rules that is followed by other transcription professionals.
Medical transcription work is usually a bit challenging all the time mainly because dictations can very rarely be called perfect. This is understandable. An hospital environment is a real world and a dynamic place with many things happening. While dictating, doctors may even make some simple mistake or even make incorrect dictation due to the slip of tongue.
Remember for the physician giving dictation is not his real objective. However the regular habit of giving dictations and extended experience will bring forth a high degree of accuracy in his dictations. It is up to the medical transcriptionist to be alert to all the relevant issues and he must be able to correct all the "slip of the tongue" dictation mistakes made by the physician.
A sound knowledge of medical terms and experience in handling a wide range of dictations make a transcriptionist fit enough to face any types of audio files. But if a transcriptionist can preferably keep listening to one particular physician on a regular basis and get works on his voice files then he/she can get quite used to that physican's personal style of dictation. This kind of orientation can produce a highly accurate transcript.
The secret of the art of medical transcription is not in being aggressive but to become as subtle as possible with the work. Also it is basic to develop an attitude that tries to impress and get a favorable response from the dictator. Having a keen sense of awareness/ alertness to the possible mistakes in dictations along with good listening skills will go a long way in becoming a successful MT professional. However while editing a dictation, one must know where to draw the line without guess work and basic doubts must be referred back to the concerned doctor.
Read more..
* Has lots of abbreviations
* Have brief forms
* Shortcut language /word coinage
Medical transcriptionists do not have to bring out a polished document, or rewrite it several times like it is done by the other writers, especially when they have to work at a fast pace and still cannot afford to make any mistake on the job. It is not expected of them to do any creative form of writing at all, but a high level of accuracy in transcription is almost mandatory. It is also essential that a medical transcriptionist should produce a clean and accurate transcription of the source document /dictation.
Adherence to prescribed or suggested stylistic guidelines as prescribed by any specific agency is very important. These are usually the vendor specific instructions with regards to editing, punctuation, or the grammar. However in the absence of any specific guide lines, transcriptionists may follow the general medical transcription rules that is followed by other transcription professionals.
Medical transcription work is usually a bit challenging all the time mainly because dictations can very rarely be called perfect. This is understandable. An hospital environment is a real world and a dynamic place with many things happening. While dictating, doctors may even make some simple mistake or even make incorrect dictation due to the slip of tongue.
Remember for the physician giving dictation is not his real objective. However the regular habit of giving dictations and extended experience will bring forth a high degree of accuracy in his dictations. It is up to the medical transcriptionist to be alert to all the relevant issues and he must be able to correct all the "slip of the tongue" dictation mistakes made by the physician.
A sound knowledge of medical terms and experience in handling a wide range of dictations make a transcriptionist fit enough to face any types of audio files. But if a transcriptionist can preferably keep listening to one particular physician on a regular basis and get works on his voice files then he/she can get quite used to that physican's personal style of dictation. This kind of orientation can produce a highly accurate transcript.
The secret of the art of medical transcription is not in being aggressive but to become as subtle as possible with the work. Also it is basic to develop an attitude that tries to impress and get a favorable response from the dictator. Having a keen sense of awareness/ alertness to the possible mistakes in dictations along with good listening skills will go a long way in becoming a successful MT professional. However while editing a dictation, one must know where to draw the line without guess work and basic doubts must be referred back to the concerned doctor.
Read more..
Monday, September 27, 2010
ASTM Standards For Medical Transcription
Medical Transcription is about skilled human beings listening to dictations by physicians and typing up every word to make it into a recorded document/transcript. They must obviously have a proper understanding of medical terms and be able to understand most medical jargon and just cannot afford to make any errors.
Besides the human skills factor in transcription there are other factors too that contribute to the ultimate quality of medical transcription. There are four basic factors that determine the quality of a transcript. They are,
# Dictation
# Transcriptionist skill
# System Management
# Components of Quality assurance
An organization called ASTM (American Society for Testing and Materials) has been responsible for developing the Standard Guide for a Quality Assurance Program for Medical Transcription. ASTM International is over a century old organization and was originally known as the American Society for Testing and Materials. It is one of the largest voluntary standards development organizations in the world.
There are seven ASTM standards that are very important to the medical transcription industry and for proper healthcare documentation. These standards can ensure accuracy, security, and patient confidentiality during the maintenance, transmission, storage, and also during the retrieval process of healthcare documentation.
The ASTM E2117 - 06 is a Standard Guide for Identification and Establishment of a Quality Assurance Program for Medical Transcription. Similarly there is the WK10383 which is the New Standard Guide for Medical Transcription Workstations and this guide will help to make informed decisions related to the design of an efficient medical transcription work environment compliant with federal regulatory agencies.
And there is also a Standard Guide for Requests for Proposals Regarding Medical Transcription Services for Healthcare Institutions. More details are available at the ASTM website.
With medical transcription outsourcing becoming a common procedure today the importance of International Standards in medical transcription cannot be ignored and all industry standards have to be met.
Read more..
Besides the human skills factor in transcription there are other factors too that contribute to the ultimate quality of medical transcription. There are four basic factors that determine the quality of a transcript. They are,
# Dictation
# Transcriptionist skill
# System Management
# Components of Quality assurance
An organization called ASTM (American Society for Testing and Materials) has been responsible for developing the Standard Guide for a Quality Assurance Program for Medical Transcription. ASTM International is over a century old organization and was originally known as the American Society for Testing and Materials. It is one of the largest voluntary standards development organizations in the world.
There are seven ASTM standards that are very important to the medical transcription industry and for proper healthcare documentation. These standards can ensure accuracy, security, and patient confidentiality during the maintenance, transmission, storage, and also during the retrieval process of healthcare documentation.
The ASTM E2117 - 06 is a Standard Guide for Identification and Establishment of a Quality Assurance Program for Medical Transcription. Similarly there is the WK10383 which is the New Standard Guide for Medical Transcription Workstations and this guide will help to make informed decisions related to the design of an efficient medical transcription work environment compliant with federal regulatory agencies.
And there is also a Standard Guide for Requests for Proposals Regarding Medical Transcription Services for Healthcare Institutions. More details are available at the ASTM website.
With medical transcription outsourcing becoming a common procedure today the importance of International Standards in medical transcription cannot be ignored and all industry standards have to be met.
Read more..
Saturday, September 25, 2010
Medical Transcription Outsourcing - Points to Be Considered During Outsourcing
Outsourcing medical transcription is a prudent business decision and helps the healthcare facility focus totally on their core business while providing the right support. However the outsourcing decision is not one to be taken lightly and needs a thorough analysis of what the healthcare facility hopes to gain from the outsourcing decision. To make sure that everybody in the healthcare facility is comfortable with the outsourcing decision it is important for the healthcare facility to ask itself some questions:
1. Is this activity part of the core business of the healthcare facility? Creating patient medical records is not part of the core business of a healthcare facility though it does play an important role in the operational and commercial aspects of a healthcare facility. It is a specialized skill requiring a combination of the right team, the right technology and process to be able to meet the criteria of being accurate, timely, secure and cost effective.
2. How much is it costing currently? Having this activity in-house could be costing the healthcare facility more than what they originally would have estimated. While calculating cost of in-house transcription factors like these should be taken into consideration:
* Overheads
* Allocation of management & administration staff for managing in house creation of patient transcripts
* Wastage of resources during slack times
* Overtime pay during excess inflow of work
* Extra pay for weekend and holiday transcription
3. What are the other resources being used? In-house medical transcription could also involve usage of resources like secretaries, Information Technology staff, capital equipment etc.
4. What are the accuracy levels and turnaround time of transcripts? In-house creation of patient medical records could result in varied levels of accuracy due to the varying volumes of transcription. The accuracy levels could be high when volumes are low and low when volumes are high. The turnaround time could also similarly vary depending on the volume of transcription. The turnaround time being shorter during slack periods and vice versa during periods with high volumes.
5. Is it important to retain this activity in-house? There are certain factors like concerns for security of the data that could be a hurdle to the outsourcing decision. Choosing a service provider with measures in place to secure people, processes and technology can eliminate security concerns and remove any hurdles to the outsourcing process.
6. What are the alternate options available? Healthcare facilities have the option of outsourcing their overflow transcription needs to a combination of independent contractors or professional transcription vendors. This could however result in the healthcare facility having to put in more efforts to coordinate this function from various resources. The easy fix to ensure that transcripts are created in a timely, accurate, secure and cost effective manner is to outsource the whole activity on a turnkey basis to a professional service provider
7. What is the cost of outsourcing? Outsourcing ensures that the cost of transcription is restricted to the cost per line of transcription. Initially the healthcare facility may have to have a minimum outlay towards finalizing the service provider and adapting to the technology used by the service provider.
8. What are pitfalls of outsourcing medical transcription? The common pitfalls while outsourcing a function as vital as this is the fear of poor quality and security concerns. Another major concern is that the price quoted by the service provider may have hidden costs. Both these concerns can be overcome by choosing a service provider who has the right team in place to meet quality concerns, has adequate measures in place to ensure total security and uses a billing method that is measurable, verifiable, definable, consistent and fair& honest.
9. What is the value addition in outsourcing? Outsourcing medical transcription provides the healthcare facility with many value added services like technology that offers multiple benefits like different modes of document delivery, archives making it easy to trace transcripts in different stages, specialty medical transcription etc.
10. What about the transition to outsourced services? Transition from in-house transcription to outsourced services can be eased when the service provider has open channels for customer service. This would enable the service provider to solve minor issues as and when they crop up.
11. What about existing investments in EMR? Existing investments is EMR/EHR can be protected if the medical transcription service provider has the capability for HL7 interface enabling data to be transmitted to the EMR/EHR system.
12. What are the options available to capture dictation? This is a main concern for time starved healthcare professionals, this concern can be overcome by choosing a service provider who allows the healthcare professionals to retain their familiar modes for capturing dictation.
The process of outsourcing medical transcription can become easier by choosing a service provider who alleviates these fears/doubts that may rise during the outsourcing process.
Read more..
1. Is this activity part of the core business of the healthcare facility? Creating patient medical records is not part of the core business of a healthcare facility though it does play an important role in the operational and commercial aspects of a healthcare facility. It is a specialized skill requiring a combination of the right team, the right technology and process to be able to meet the criteria of being accurate, timely, secure and cost effective.
2. How much is it costing currently? Having this activity in-house could be costing the healthcare facility more than what they originally would have estimated. While calculating cost of in-house transcription factors like these should be taken into consideration:
* Overheads
* Allocation of management & administration staff for managing in house creation of patient transcripts
* Wastage of resources during slack times
* Overtime pay during excess inflow of work
* Extra pay for weekend and holiday transcription
3. What are the other resources being used? In-house medical transcription could also involve usage of resources like secretaries, Information Technology staff, capital equipment etc.
4. What are the accuracy levels and turnaround time of transcripts? In-house creation of patient medical records could result in varied levels of accuracy due to the varying volumes of transcription. The accuracy levels could be high when volumes are low and low when volumes are high. The turnaround time could also similarly vary depending on the volume of transcription. The turnaround time being shorter during slack periods and vice versa during periods with high volumes.
5. Is it important to retain this activity in-house? There are certain factors like concerns for security of the data that could be a hurdle to the outsourcing decision. Choosing a service provider with measures in place to secure people, processes and technology can eliminate security concerns and remove any hurdles to the outsourcing process.
6. What are the alternate options available? Healthcare facilities have the option of outsourcing their overflow transcription needs to a combination of independent contractors or professional transcription vendors. This could however result in the healthcare facility having to put in more efforts to coordinate this function from various resources. The easy fix to ensure that transcripts are created in a timely, accurate, secure and cost effective manner is to outsource the whole activity on a turnkey basis to a professional service provider
7. What is the cost of outsourcing? Outsourcing ensures that the cost of transcription is restricted to the cost per line of transcription. Initially the healthcare facility may have to have a minimum outlay towards finalizing the service provider and adapting to the technology used by the service provider.
8. What are pitfalls of outsourcing medical transcription? The common pitfalls while outsourcing a function as vital as this is the fear of poor quality and security concerns. Another major concern is that the price quoted by the service provider may have hidden costs. Both these concerns can be overcome by choosing a service provider who has the right team in place to meet quality concerns, has adequate measures in place to ensure total security and uses a billing method that is measurable, verifiable, definable, consistent and fair& honest.
9. What is the value addition in outsourcing? Outsourcing medical transcription provides the healthcare facility with many value added services like technology that offers multiple benefits like different modes of document delivery, archives making it easy to trace transcripts in different stages, specialty medical transcription etc.
10. What about the transition to outsourced services? Transition from in-house transcription to outsourced services can be eased when the service provider has open channels for customer service. This would enable the service provider to solve minor issues as and when they crop up.
11. What about existing investments in EMR? Existing investments is EMR/EHR can be protected if the medical transcription service provider has the capability for HL7 interface enabling data to be transmitted to the EMR/EHR system.
12. What are the options available to capture dictation? This is a main concern for time starved healthcare professionals, this concern can be overcome by choosing a service provider who allows the healthcare professionals to retain their familiar modes for capturing dictation.
The process of outsourcing medical transcription can become easier by choosing a service provider who alleviates these fears/doubts that may rise during the outsourcing process.
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